Orders and Payment

Website
You can place an order for stock items  and custom cut to size boards  on our website.
If you require custom cut beam lists you can build your list, see our instant prices and request a quotation through our website.
If you can't see what you're looking for or need it in a different grade or size, please contact us at enquiries@hhforestry.co.uk .

Phone
If you have questions or want to place an order by phone, please contact us on 01730 719595 .

Email
If you have questions or want to obtain a quotation, please contact us at enquiries@hhforestry.co.uk

As we are a wholesale retailer we require minimum order values.

Stock Beams & Boards
Our minimum order value is £150 for both collection & delivery.

Custom Cut Beam Lists
For Custom cut lists directly from our milling partners the minimum order value is £5000.  We can also cut beams to your specific requirements from our stock items within 2 days.

Minimum order values are exclusive of VAT and applicable delivery charges.

If you're ordering non-stock items such as custom cut lists, these will be placed specifically for you with our partner mills.

To place an order we require a  deposit payment. The remaining balance amount will be invoiced prior to despatch or collection of our Goods and must be paid in full before they can be released.

Orders containing non-stock and custom cut list items can not be cancelled or amended once placed.

Full details can be viewed in our terms and conditions.

Website
For stock items you can place an order on our website and make payment through our secure third party payment provider.
Subject to our third party payment provider’s terms and acceptance, you can pay by debit or credit card.
Other payment methods may also be available through our payment provider.

Bank transfer
Our payment details will be displayed on your invoice.

Phone
Contact us on 01730 719595 to make payment through our third party payment merchant.

In-person
If you are collecting your Goods from our warehouse, we can take card payments through our third party payment merchant, subject to their terms and conditions.

Please note we require full payment (cleared funds) before any Goods are released.

We're really quick at preparing your order, so we can't guarantee to make any changes once it's been placed. If we are able to amend your order and it incurs a further charge, we reserve the right to request these are paid in full in advance.

If your order contains cut to size boards or custom cut beams, these are made to order and non-refundable. Please check our terms and conditions before placing an order for any non-stock and custom items.

Any discounts available online will be displayed on our website.

Discount may be applied to select items and cannot be combined with other promotions, discounts, or offers. Exclusions may apply. Prices and availability are subject to change without notice. Discount does not apply to taxes, shipping, or handling fees. We reserve the right to modify or cancel offers at any time. Sale items have been on sold at the original price for at least 28 days on the website or through our warehouse business.